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T-works, professional manufacturer for piling machinery with more than 20 years expecience.

FAQs
1
T·WORKS Static Pile Driver FAQ: Your Go-To Guide for Selection, Construction & After-Sales

 

This article focuses on high-frequency questions about T·WORKS static pile drivers in terms of selection, construction, maintenance and adaptation scenarios, providing professional and easy-to-understand answers for customers to facilitate efficient pile foundation engineering operations.

2
What is the scope and duration of the product after-sales service?
The after-sales service scope includes return and exchange for product quality issues, technical consultation, maintenance services, etc. The service period is [X] years from the date of product delivery. During the warranty period, if the product has non-human quality problems, we will provide free maintenance or replacement; after the warranty period, we will also provide paid maintenance and related service support.
3
Do the products support OEM customization?
Yes, OEM customization is supported. You can put forward customization requirements in terms of product design, packaging, functions, etc., according to your own needs. Our R&D and production teams will fully cooperate to create exclusive products for you, meeting your unique market demands.
4
Do your products have corresponding patents?
Yes, our products hold several patents covering key technologies or design aspects . These patents not only reflect the innovation of the products but also ensure their quality and performance, providing you with a more competitive choice.
5
Is the customization acceptable ?
Yes, we welcome the customization.
6
How about after sale service and warranty of machine?
We will send engineer to assemble the machine and train the operators and maintenance . 1 year warranty for machine structure and 6months for main spare parts, but lifelong after-sale service provided.
7
How about the lead time and payment terms?
Normally it is 30days after deposit is received if there is no special requirements. Both T/T and L/C as payment terms are ok for us.
8
What does the hydraulic static pile driver used for?
The hydraulic static pile driver is used for jacking in the precast cast concrete pile. Any shape is ok, like square pile, round pile, triangle pile, tubes,H-pile and so on. It is no noise, no pollution, no vibration during working. It is static pile driving type for piling .
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CONTACT US
Contacts: Ivy
Tel: +86-150 84873766
WhatsApp: +86 15084873766
Address: No.21, Yongyang Road, Liuyang Hi-tech Industrial Development Zone, Changsha, Hunan, China 410323

T-works will provide not only reliable piling machinery products butalso excellent and efficient service.

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